AI Engineer – Conversational AI, D4Insight

Job Description

D4Insight is hiring an AI engineer having expertise in the domain of conversational AI in order to design context-based and intelligent conversational interfaces in a banking setup. It includes designing chatbots and virtual assistants along with building conversational workflow processes and dialogue management systems for customer engagement. As an AI engineer, one would need to incorporate APIs and backend services and develop prompt libraries along with response strategies using Large Language Models (LLMs). It involves evaluation and safety control of the LLMs in order to maintain response accuracy and reliability.

Experience: 5+ years 

Qualification: Bachelor’s/Master’s Degree

Apply: Click Here

Responsibilities

• Create and build chatbots and virtual agents for banking settings.
• Create workflows and dialogue management systems for contextually aware customer conversations.
• Implement API integration and backend services to facilitate conversational AI applications.
• Design prompt libraries and strategies through LLMs and prompt engineering.
• Implement evaluation and monitoring of LLMs, along with safety and regulation controls.

Qualifications

• Minimum of 5 years’ experience as an AI engineer or in a related field.
• Excellent understanding of large language models and conversational AI technologies.
• Knowledge of prompt engineering and LLM response strategies.
• Hands-on experience with API integration and Python coding.
• Awareness of agentic AI frameworks, LLM evaluation, safety guardrails, and compliance.

Preferred Qualifications

• Experience with the design of conversational AI for banks or financial institutions.
• Understanding of virtual assistants and context-based chatbots.
• Understanding of agentic AI frameworks for designing intelligent conversational processes.
• Experience with the monitoring and evaluation of LLM responses.
• Expertise in designing robust AI-based customer engagement solutions.