Coordinator, IT Support – Talabat

Job Description

alabat is hiring a Coordinator IT Support position located in Dubai, UAE, who would be responsible for allocating the hardware assets of the company as well as maintaining their record-keeping. The job responsibilities of a coordinator of IT support include managing the asset allocation, hardware inventory, and license record, configuring the device; troubleshooting any technical issue using remote support; and working together with suppliers and telecom service provider companies.

Qualification: Bachelor’s Degree/ Master’s Degree (Preferred)

Apply: Click Here

Responsibilities

• Allocate and manage hardware resources in accordance with relevant operational requirements.
• Keep accurate records of hardware inventory, company assets and software licenses.
• Setup, troubleshoot and maintain hardware before allocation to vendors or relevant teams.
• Use remote access tools for quick troubleshooting of technical problems and providing solutions.
• Work with suppliers and telecom providers to procure, allocate and track assets. 

Qualifications

• Proficiency in Excel to support record-keeping, asset tracking and operational activities.
• Strong organizational skills with an ability to maintain accurate and detailed asset information.
• Strong written and verbal communication skills in English for effective co-ordination.
• Ability to work independently and effectively within a team environment.
• Knowledge of basic IT support process, hardware troubleshooting and asset related activities. 

Preferred Qualifications

• Experience in IT support, technical coordination, or other operational roles.
• Knowledge of IT Asset Management and keeping records of the assets.
• Experience in Hardware configuration, maintenance and troubleshooting of the equipment.
• Knowledge of Remote Support or any other remote access software for resolving technical problems.
• Experience in working with suppliers, vendors or telecommunication companies.