Digital Delivery Lead, Al-Futtaim Group

Dubai
April 6, 2026
Full Time

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Job Description

Digital Delivery Lead handles complete digital transformation programs at Al-Futtaim Group. The role focuses on agile delivery models, cloud and AI enablement, and complex system integrations while ensuring projects meet timelines, budgets, and business goals. The lead works with stakeholders and architects and vendors to create digital platforms that can scale.

Job ID: 175863

Date Posted: February 16, 2026

Expiration Date: NA

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Main Duties

  • Lead delivery of digital transformation initiatives across onboarding, CRM, data, collections, and omnichannel platforms.
  • Manage agile delivery processes, coordinate cross-functional teams, and facilitate agile ceremonies for projects.
  • Collaborate with solution architects ensuring digital platforms align with enterprise architecture and integration strategies.
  • Oversee vendor partnerships, ensuring service level agreements compliance and effective project governance.
  • Monitor delivery progress using dashboards while maintaining timelines, budgets, and business continuity.

Essential Qualifications

  • Bachelor’s degree in Computer Science Engineering Information Systems or any related technology discipline. 
  • Professional certification which includes Agile/Scrum Master and PMP-Agile and SAFe certification and demonstrates deep understanding of agile delivery frameworks. 
  • Ten years working in digital transformation and program delivery roles which include experience in financial services environments. 
  • Advanced expertise in cloud platforms and integration frameworks and AI-based systems that operate within current digital ecosystems. 
  • Communicating with stakeholders and has experience in managing vendors and delivery teams and enterprise digital programs.

Preferred Qualifications

  • Fintech platforms and core banking systems and CRM suites and customer experience platforms.​​​​​ ​​​​​​​​​​​​​​​ 
  • Knowledge in Azure DevOps and JIRA and CI/CD pipelines and contemporary release management methods. 
  • Experience in leading hybrid delivery teams while managing complicated digital programs which span multiple systems and operate within enterprise settings. 
  • Ability to transform organizational strategic objectives into detailed digital project delivery schedules and implementation strategies. 
  • Interest in upcoming digital technologies which encompass cloud computing systems and data management platforms and artificial intelligence-based business solutions.

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